Privacy Policy
TopPay Airtime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
We may collect personal and sensitive user data in various ways, including when you:
- Register for an account
- Purchase airtime
- Contact customer support
- Use other features of the App
Types of Data Collected
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment information.
- Sensitive Information: We may collect sensitive information such as your account password and payment details.
- Usage Data: We may collect data regarding your usage of the App, including transaction history, device information, and IP address.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App
- Process transactions and send related information
- Improve, personalize, and expand our services
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes
- Monitor and analyze usage and trends to improve your experience with the App
- Detect, prevent, and address technical issues
3. Information Sharing
We do not share your personal or sensitive information with third parties except in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention and Deletion
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Upon request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at toppayairtime@gmail.com.